Exclaimer Support
To get the very best from your Exclaimer system – and thus your email – we recommend you purchase the Exclaimer Support Package.
The Exclaimer Support Package gives you:
- FREE updates - Keep your Exclaimer product up-to-date with the latest point releases at no extra charge
- DISCOUNTED upgrade protection - With a valid support contract, clients get the latest versions of their products at a discounted rate
- DISCOUNTS on other Exclaimer products. Compliment your current Exclaimer solution with additional innovative tools from Exclaimer
- FREE email, telephone and live chat technical support
- A library of valuable online Exclaimer resources – FAQs, Knowledge base, forums.
Exclaimer Support Package – the benefits
1. Save money on upgrades, plus free updates.
2. Get the latest email technology – as soon as it is available.
3. Discounts on all Exclaimer products.
4. Talk to the experts to tailor your system to your individual needs.
5. Share tips, tricks and traps with similar organizations.
6. Maximize the potential of your email system.
To purchase the Exclaimer Support Package simply request or select the Exclaimer Support option when you purchase an Exclaimer product.
Forums
Explore our online resources for useful information, post queries and find answers to FAQs
Online Knowledge base
Online forums
Contact Support
If you’ve already purchased the Exclaimer Support Package and require technical assistance you can contact us using any of the following methods:
USA
Telephone: +1-866-229-6822
8:30am to 5:00pm EST
Monday to Friday (excluding public holidays)
Canada
Telephone: +1-866-229-6822
8:30am to 6:00pm EST
Monday to Friday (excluding public holidays)
South Africa
Telephone: +27 (0) 11 784 9800
8:30am to 5:00pm UTC/GMT +2 hours
Monday to Friday (excluding public holidays)
Netherlands
Telephone: +31-228-350763
8:30am to 5:00pm UTC/GMT +1 hour
Monday to Friday (excluding public holidays)
Rest of the World, UK
Telephone: +44 (0) 845 050 2300
9:00 am to 5:30pm GMT
Monday to Friday (excluding public holidays)
Email
Technical support is also available via email at support@exclaimer.com