Exclaimer SBS Suite is a comprehensive mail utilities package for the Small Business Server user. It includes Mail Utilities (with Anti-Spam), Mail Archiver and Store Compressor. You even get free technical support for the first year.
Exclaimer Mail Utilities
Features:
Overview
Disclaimers & signatures
Add disclaimers and signatures to your organization's email to help you manage corporate branding, personalize disclaimers or signatures from different departments and even change the disclaimer or signature depending on the content of the Subject: field.
Anti-Spam technology
Traps the maximum quantity of spam and minimizes your false positives. In tests, our Anti-Spam component blocked 99% of all incoming junk mail while at the same time returning a 0.001% False Positive rate.
Set up Auto-responders
Set up automatic replies to emails. These can range from simple out-of-office notifications to automated replies to email queries, complete with file attachments and full HTML formatting.
Mail blocking & redirection
Block or redirect emails before they reach their intended recipient. It can be used to redirect emails destined for one email address or domain to another single email address or different domain.
Rules Engine
Exclaimer Mail Utilities can set rules to trigger on AD organization or attributes. These rules can be triggered on messages sent and received both internally and externally.
Professionalism, convenience and compliance for your email system
- Internal and External Disclaimers
- Support for Plain Text, RTF or HTML formatted emails
- Selection of sample legal disclaimers and stationery
- Very comprehensive set of custom rule triggers
- Add or exclude disclaimers based on message or subject content.
- Works with BlackBerrys, PDAs, SmartPhones etc.
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Disclaimers
Add disclaimers to internal and external emails
Exclaimer Mail Utilities can add disclaimers to external as well as internal mails. You can add disclaimers to internal mail even if the recipient is on the same Exchange server. Since Exclaimer Mail Utilities can distinguish between internally and externally sent mails, it can add a different disclaimer depending on whether the emails are sent internally or externally.
Simple WYSIWYG disclaimer editor
Exclaimer Mail Utilities includes a simple-to-use editor to design and edit your disclaimers and signatures.
Supports extensive merge fields
Exclaimer Mail Utilities includes the facility to incorporate variable fields, including any field from the Active Directory. In this way, the disclaimer can be customized and personalized automatically as the message passes through Exchange. A disclaimer may, for example, contain the fields [Display Name], [Department] and [Telephone]. When the disclaimer is added to the mail, it will look up the sender in the Active Directory and replace the field names with the actual data found in those fields.
Add or exclude disclaimers based on message or subject content
Optionally, if Exclaimer Mail Utilities finds a user-defined string of text in the body of an email, a disclaimer can be suppressed. This is useful for preventing the same disclaimer being added multiple times when an email is replied to several times. Exclaimer Mail Utilities can be made to suppress or add specific disclaimers or signatures based on text found anywhere in the subject of an email. This is useful for allowing certain users to have their own control over the disclaimer that is added, without having to use the Outlook disclaimer / signature feature.
Professional email disclaimers with tables and pictures
Exclaimer Mail Utilities enables you to format emails with pictures, tables, logos, colors and text styles to re-enforce your corporate identity automatically.
Add disclaimers to email from Outlook Web Access, MAPI clients & Blackberry devices
Exclaimer Mail Utilities will add disclaimers and signatures to email created in Outlook Web Access, MAPI clients, Blackberry and other mobile devices such as Pocket PCs.
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Signatures
Professional looking personalized signatures
Exclaimer Mail Utilities can add signatures to email sent internally and externally. If you use OWA and smart devices for email, signing can be a headache. We can ensure that ALL email goes out signed with an appropriate signature, no matter what the source.
Signatures allow you to personalize the email your employees send, providing details like direct dial telephone numbers, name and position held within your organization and even a photograph of the sender.
All this information is inserted dynamically, taking data stored in the Active Directory. You can set Exclaimer Mail Utilities up so that it uses different signatures depending on the sender, recipient, subject, etc. You can make the rules that govern this as simple or as complex as you need.
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Branding
Branding is key to professional looking email.
Exclaimer Mail Utilities can add branding to email that is sent both internally and externally. This can help you maintain a consistent email brand image that falls in line with your organization’s corporate/brand strategy allowing you to maximize your brand impression.
Why brand email?
In order to understand the importance of email branding you should ask yourself these three questions:
How often do you email clients’ or business prospects?
Is your email memorable?
Does it say something about you or your business?
The look of your correspondence greatly affects your client’s view of you and your organization. You brand your stationery so why apply a different rule to your email?
Exclaimer Mail Utilities enables you to centrally control the look of your organization’s email. It even works with portable internet devices including BlackBerrys, PDAs and SmartPhones.
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Formatting
Enriching email content
Exclaimer Mail Utilities will allow Exchange 2000 or Exchange 2003 to add a disclaimer, signature, logos and branding to all or selected email.
Supports Plain Text, RTF and HTML formatted emails
Exclaimer Mail Utilities can apply formatting to your disclaimers and signatures, such as font type, size, color, bold and underlined. In addition, you can include pictures and tables. For HTML disclaimers, you can edit the HTML source, giving you the freedom to format your disclaimers as you wish. It will add formatting for rich text and HTML mails. Exclaimer Mail Utilities also includes the option to add a disclaimer as a plain text attachment.
Comprehensive example library
Exclaimer Mail Utilities includes over 30 sample email disclaimers, signatures and footers.
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Anti-Spam
- Server based Anti-Spam to cover all mailbox users
- Individual Black and White Lists
- Wizard Driven Rollout
- False-positive errors are kept to an absolute minimum
- Remains highly effective over time
- Requires minimal user maintenance
- Challenge Response Capability.
Anti-Spam
Exclaimer Mail Utilities' Anti-Spam feature uses a handful of very effective techniques to ensure that the maximum quantity of spam is trapped whilst at the same time minimizing False Positives. In our tests, we have been blocking 99% of incoming junk mail whilst at the same time enjoying a 0.001% false positive rate.
Exclaimer does not use techniques that other Anti-Spam vendors use as time has shown many of them to be inadequate in dealing with the ever changing face of spam.
Stop it soon
Exclaimer Mail Utilities' front line of defense is a collection of tests that stop huge swaths of Spam, Viruses, Trojans and the like by simply refusing to communicate with them. Despite their attempts to have an unhindered conversation with your mail server, they can't help identifying their nature and this gets them blocked.
Spam sources and compromised systems
The next line of defense comes from checking that the incoming mail is not coming from a known Spam source or from a machine that has been compromised by being infected with a Trojan or other spamming tool.
Detection centre
Exclaimer Mail Utilities has a dedicated detection centre that is the last line in defense. After all other tests have been performed directly on your mail system, the email's unique fingerprint is passed to our detection centre to see if similar messages have been delivered elsewhere, if they have, then they may be spam and the message is subjected to closer scrutiny. It might even be delayed a while to see if other similar emails are being delivered in other places around the world. If they are, then it's classified as spam.
No content analysis
Looking at what is in the message has been perhaps the first choice of anyone wanting to block spam, and yet has been the least effective and most prone to fault. Exclaimer Mail Utilities does not check the content of the message. This allows it to be language independent. Content analysis along with Bayesian filters, content heuristics all have transient success and whilst they seem to be working well to start with, after a while, the spamming community adapts and gets around the filters (often getting more mail through than before the filter was installed).
How many times have you had to either update your anti-spam software or download new "antibodies" from the authors, or install a completely new Anti-Spam product as the last one was not working any longer?
Where is it from? And, where is it sending you?
The crux of Exclaimer Mail Utilities' technology is encapsulated in the heading. We are simply concerned with where the message came from and where it's trying to send you. If it came from a known spam source, then it's condemned. If it's sending you to a website that has been advertised in a spam email (spamvertised), then it's condemned too.
Black & White lists
We don't think you'll need to use the blacklist, but the whitelist will allow you to ensure that business critical messages have no chance of being blocked. Our simple-to-use searching system removes the need for you or your users to delve deep into internet headers just to whitelist a message or two.
Wizard driven rollout
We understand how to get Anti-Spam software deployed in your environment and for that reason we've developed the rollout wizard. Using this tool, rolling Exclaimer Mail Utilities Anti-Spam solution out takes a few minutes and is immediately effective. No infrastructure changes are required.
SPF/SenderID
SPF (Sender Policy Framework) and Microsoft's SenderID are not Anti-Spam technologies, they are email forgery prevention techniques. These techniques do not block any significant quantity of spam, but they do permit the detection of forged messages. SPF protects the envelope sender and SenderID protects the message sender.
Exclaimer Mail Utilities uses SPF to protect your whitelist entries. If you choose to whitelist someone and you want to ensure that a spammer can't hijack that domain to start sending you spam and the envelope sender publishes an SPF policy, Exclaimer Mail Utilities can enforce that to ensure that only that sender can get through the whitelist entry.
Exclaimer Mail Utilities also uses SPF to block messages that are verifiable forgeries. As the number of domains that publish SPF records increases, we expect to see the number of blocks increase in the short term. However, spammers are smart and will simply stop forging the domains of people who do publish SPF records which will result in a significant reduction in the strange and odd NDRs that many people receive (ever got a message saying that your email wasn't delivered and you never even sent the message - well that's one of the things that SPF will prevent).
When the Microsoft SenderID specification is complete, Exclaimer Mail Utilities will issue a slipstream release to support this technology.
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Virus Protection
Zero-Hour™ Virus Protection
Zero-Hour™ Virus Protection is by far the most effective first line of defense against virus infection. Nowadays most viruses are transmitted via email as spam and require some form of user interaction to get them started. These types of virus can be distributed and can cause damage in a very short period of time. Quicker, in fact, than most Anti-Virus providers can produce a vaccination. This loop-hole is closed by the Zero-Hour™ Virus Protection.
Zero-Hour™ Virus Protection works by monitoring email traffic at key locations across the Internet and identifying outbreaks or suspected outbreaks of virus infected email. When it detects a suspected outbreak it either blocks, delays or quarantines the suspicious email. The Zero-Hour™ Virus Protection system adds an additional layer of security that will compliment your existing Anti-Virus software.
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Auto Responding
- Loop detection and prevention
- Enclose Original Email
- Add recipients
- Complete control
- Add attachments.
Responding to, forwarding and filing emails can take up precious time and lose your staff valuable opportunities. Exclaimer Mail Utilities ensures that your email management is as fast and responsive as possible.
You can use it to set up automatic replies to emails. These can range from simple out-of-office notifications to automated replies to email queries, complete with file attachments and full HTML formatting.
The key features of Exclaimer Mail Utilities Auto Responding are:
- Enclosing original email - You can add the original email to the reply, either in the body or as an attachment.
- Adding recipients - You can add other recipients to both the incoming and auto-response emails.
- Looping detection and prevention: Exclaimer Mail Utilities ensures that email loops are detected immediately and stopped in their tracks.
- Complete control: Full integration with Exclaimer Mail Utilities' powerful rule-based system ensures that you have total flexibility in how you handle email responses.
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Mail blocking and re-direction
- Ability to block certain users
- Ability to notify 3rd parties
- Redirect to different domains
- Powerful rule-based system
- Comprehensive Delivery Options module.
Un-policed and totally free email communication can be a threat to your business integrity, security or image. Exclaimer Mail Utilities allows mail blocking and redirection to give you complete control.
For instance, for compliance or other reasons, you may have individuals or groups of users who should not communicate with each other via email. Exclaimer Mail Utilities' Delivery Options module allows email to be either blocked or redirected before it reaches the intended recipient.
In combination with the Auto Responding module, the sender and/or the recipient can optionally be notified of the block. In addition, a third party such as a compliance officer can be notified of the attempted communication, with the original email visible or attached as required.
Alternatively, the Delivery Options module can be used to redirect emails destined for one email address or domain to another single email address or different domain.
Exclaimer Mail Utilities powerful rule-based system is again at the heart of this facility, wielding enormous power and complete control on your behalf.
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Other
Asynchronous message processing
Dynamic multithreaded message processor for optimum performance and extremely high scalability.
Fully integrated with Active Directory
Use Active Directory attributes within your disclaimers, trigger rules based on Active Directory OU or group membership or even with a custom LDAP query.
Very comprehensive set of custom rule triggers
Endless combinations of sender, recipient and/or content triggers.
Supports digitally signed and encrypted emails
Disclaimers can be omitted entirely, added as a plain text attachment, or used as the body of the email with the original email as an attachment.
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Exclaimer Mail Archiver
Features:
Overview
Archive all email
Archives all your incoming, outgoing and internal email to an SQL database. This removes the need to archive PSTs or Mailboxes separately.
Security
Setup viewing rights for individuals and user groups quickly and easily. This ensures users can only access and retrieve email relating to their specific Activity Directory Group.
Compliance
Meets regulations such as Sarbanes-Oxley Act 2002, Security and Exchange Commission (SEC), HiPAA, NASD, etc.
Simple search and retrieval
Delivers a quick search and retrieve capability. It offers basic and advanced search functions based on one or several different search criteria. DDSS (Dynamic Database Smart Sizing) ensures the best database size for fast and efficient message retrieval.
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Archive
Reduce admin overhead by using SQL databases
- Single place to locate lost messages
- No searching through backups and offline PST files
- Simple recovery to Exchange store or export to PST file.
Multiple rollover database support
- Reduce backup problems by creating multiple database snapshots
- Allows older messages to be moved to more cost effective mass storage without reducing searching capability
- Create new database based on time or size of current database.
Reduce email storage requirements
- Single instance storage of attachments
- Up to 80% more space efficient than storing emails in PST files
- Optional compression of un-indexed attachment types.
Secure database storage
- Utilized Windows authentication to control access to the archive.
- Uses SQL stored procedures to control access to messages (without which the archive would be open to any SQL tools or 3rd party applications allowing unhindered access to the entire email archive).
- Prevents messages from being tampered with by prohibiting write access to the database.
Increase Exchange performance and reliability by reducing size of mail store
- By reducing the size of the information store, Exchange will have better performance characteristics
- Quicker to backup & restore.
No changes to Exchange system
- Runs in parallel with your existing Exchange infrastructure
- Uses proven Exchange Journaling technology to capture messages.
Records all MAPI properties
- Messages are restored from the archive exactly as they were without any change in form or content.
- Handles all types of Exchange message including meeting requests, tasks and any other custom message types.
- Renders messages tamper proof
- Required for Sarbanes-Oxley compliance.
Archive all mails to SQL server
- Centralize archive store by having many Exchange servers journal to a single mail archive.
Full support for SQL Express
- SQL Express offers a more cost effective solution for smaller organizations.
- No feature compromise.
End PST Hell
- Use Exclaimer Mail Archiver to eliminate the need for users to archive email in local PST files
- Offline importer tool allows simple and easy import of existing PSTs to ensure archive is complete
- Users can use either web interface or rich Windows client to search the archive
100% archive fidelity
- Using Exchange journaling provides robust and scaleable way to ensure that no messages are missing from the archive
- Archive service ensures message is written and checked in archive before removing from the journal mailbox.
Using Exclaimer Mail Utilities to control which messages to archive
- Not all companies need every email to be archived
- Exclaimer custom rules allow unparalleled sophistication to filter which messages are archived.
Archiving for Exchange 2007, Exchange 2003, Exchange 2000
- Support all Exchange versions.
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Secure Access
Comprehensive user security model using Active Directory
- Permit users to see their own emails, emails sent to/from other Active Directory users, emails sent to/from Active Directory groups
- Permit groups in Active Directory to see emails from users and other groups
- Give permission to see entire archive
- Complete flexibility.
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Compliance
Compliance and forensic capable
- Centralized store with complete data provides for easy and simple interrogation of messages across the entire organization
- Collect evidence and export to PST for forensic analysis
- Entire message archived including internet headers, MAPI properties coupled with checksum and secure database provides tamperproof archive
- Sarbanes-Oxley Act and other legislation compliance
- Public companies must prove that their internal controls comply with a wide variety of legislation
- Exclaimer Mail Archiver can prove that emails were sent or received (and weren't tampered with)
- SEC Rule 17A-4
- NASD 3110 and 3111
- Gramm-Leach-Bliley Act (Financial Institution Privation Protection Act of 2001, Financial Institution Privation Protection Act of 2003)
- HiPAA (Healthcare Insurance Portability and Accountability Act of 1996)
- Patriot Act (Uniting and Strengthening Americ by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 2001
- E-Comm Act 2000
- BS7799-2:2002
- Enterprise Act 2003
- Decreto del Presidente del Consiglio dei Ministri (8 febbriao 1999)
- Electronic Communications and Transactions Act 25 of 2002 (ECT Act).
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Search & Retrieval
Search *entire* message
- All message correspondents, subject, body, internet headers and attachments content and names are indexed for complete searching
- Find all messages in a conversation thread
- Extensive querying and filtering capability
- Full power of Microsoft SQL server and Full Text indexes harnessed for high performance searching
- Hand optimized queries for common scenarios to ensure minimum time waiting for archive to be scanned.
Comprehensive Client Program
- Stand-alone client program with rich Windows interface
- Export to Exchange store
- Export to PST
- Search and refine search capabilities
- Comprehensive searching with multiple conditions to control which messages are retrieved.
Web Client
- Easy deployment and highly available to everyone in the organization
- Simple web searching metaphor
- Very fast.
Simple restore to mailbox or PST file
- Very simple way to recover message back to any folder in your Outlook profile
- Simple export to PST file for forensic analysis.
BCC support
- Search and locate messages that users were BCC'd on
- Does not compromise BCC security by inadvertently revealing this information.
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Other
Designed with SBS in mind
- Fully compatible and tested with SBS 2000, SBS 2003
- Exclaimer Mail Archiver takes SBS users' needs in to account
- Pricing model reflects other SBS software
- Full featured version, not crippled like other SBS software
30-day free trial
- Trial the software for 30 days
- Apply license to unlock software - no reinstallation necessary.
Usage Scenarios
Forensic analysis
Search and discovery - legal requirement.
Exclaimer Mail Archiver copies all internal and external email to a secure Microsoft SQL Server to assist in meeting regulations such as Sarbanes-Oxley Act 2002, Security and Exchange Commission (SEC), HiPAA & NASD. The Archive Search Utility enables a fast search of messages based on a whole word or phrase, or string of characters including the attachment content and Internet header.
Employee self service recovery
of emails without having to trouble the IT department.
Exclaimer Archive Search offers a secure, user-friendly way to find and retrieve archived messages and return them directly to an Outlook mailbox or to export to a PST file.
The Team Approach
security system that enables quality checks and ease of view of a team members email.
With Exclaimer Mail Archiver you can set up different viewing rights for individuals and user groups quickly and easily. For example a sales team can view every email for the department and track all sales correspondence for a customer.
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Anti-Spam/Virus Protection
Exclaimer SBS Suite comes with Exclaimer's renowned Mail Utilities Anti-Spam Module.
Features:
- Zero-Hour™ Virus Protection
- Server based Anti-Spam to cover all mailbox users
- Individual Black and White Lists
- Wizard Driven Rollout
- False-positive errors are kept to an absolute minimum
- Remains highly effective over time
- Requires minimal user maintenance
- Challenge Response Capability.
Anti-Spam
Exclaimer Mail Utilities’ Anti-Spam feature uses a handful of very effective techniques to ensure that the maximum quantity of spam is trapped whilst at the same time minimizing False Positives. In our tests, we have been blocking 99% of incoming junk mail whilst at the same time enjoying a 0.001% false positive rate.
Exclaimer does not use techniques that other Anti-Spam vendors use as time has shown many of them to be inadequate in dealing with the ever changing face of spam.
Stop it soon
Exclaimer Mail Utilities’ front line of defense is a collection of tests that stop huge swaths of Spam, Viruses, Trojans and the like by simply refusing to communicate with them. Despite their attempts to have an unhindered conversation with your mail server, they can't help identifying their nature and this gets them blocked.
Spam sources and compromised systems
The next line of defense comes from checking that the incoming mail is not coming from a known Spam source or from a machine that has been compromised by being infected with a Trojan or other spamming tool.
Detection centre
Exclaimer Mail Utilities has a dedicated detection centre that is the last line in defense. After all other tests have been performed directly on your mail system, the email's unique fingerprint is passed to our detection centre to see if similar messages have been delivered elsewhere, if they have, then they may be spam and the message is subjected to closer scrutiny. It might even be delayed a while to see if other similar emails are being delivered in other places around the world. If they are, then it's classified as spam.
No content analysis
Looking at what is in the message has been perhaps the first choice of anyone wanting to block spam, and yet has been the least effective and most prone to fault. Exclaimer Mail Utilities does not check the content of the message. This allows it to be language independent. Content analysis along with Bayesian filters, content heuristics all have transient success and whilst they seem to be working well to start with, after a while, the spamming community adapts and gets around the filters (often getting more mail through than before the filter was installed).
How many times have you had to either update your anti-spam software or download new "antibodies" from the authors, or install a completely new Anti-Spam product as the last one was not working any longer?
Where is it from? And, where is it sending you?
The crux of Exclaimer Mail Utilities' technology is encapsulated in the heading. We are simply concerned with where the message came from and where it's trying to send you. If it came from a known spam source, then it's condemned. If it's sending you to a website that has been advertised in a spam email (spamvertised), then it's condemned too.
Black & White lists
We don't think you'll need to use the blacklist, but the whitelist will allow you to ensure that business critical messages have no chance of being blocked. Our simple-to-use searching system removes the need for you or your users to delve deep into internet headers just to whitelist a message or two.
Wizard driven rollout
We understand how to get Anti-Spam software deployed in your environment and for that reason we've developed the rollout wizard. Using this tool, rolling Exclaimer Mail Utilities Anti-Spam solution out takes a few minutes and is immediately effective. No infrastructure changes are required.
SPF/SenderID
SPF (Sender Policy Framework) and Microsoft's SenderID are not Anti-Spam technologies, they are email forgery prevention techniques. These techniques do not block any significant quantity of spam, but they do permit the detection of forged messages. SPF protects the envelope sender and SenderID protects the message sender. For a more in-depth look at what this means, please click here.
Exclaimer Mail Utilities uses SPF to protect your whitelist entries. If you choose to whitelist someone and you want to ensure that a spammer can't hijack that domain to start sending you spam and the envelope sender publishes an SPF policy, Exclaimer Mail Utilities can enforce that to ensure that only that sender can get through the whitelist entry.
Exclaimer Mail Utilities also uses SPF to block messages that are verifiable forgeries. As the number of domains that publish SPF records increases, we expect to see the number of blocks increase in the short term. However, spammers are smart and will simply stop forging the domains of people who do publish SPF records which will result in a significant reduction in the strange and odd NDRs that many people receive (ever got a message saying that your email wasn't delivered and you never even sent the message - well that's one of the things that SPF will prevent).
When the Microsoft SenderID specification is complete, Exclaimer Mail Utilities will issue a slipstream release to support this technology.
Zero-Hour™ Virus Protection
Zero-Hour™ Virus Protection is by far the most effective first line of defense against virus infection. Nowadays most viruses are transmitted via email as spam and require some form of user interaction to get them started. These types of virus can be distributed and can cause damage in a very short period of time. Quicker, in fact than most Anti-Virus providers can produce a vaccination. This loop-hole is closed by the Zero-Hour™ Virus Protection.
Zero-Hour™ Virus Protection works by monitoring email traffic at key locations across the Internet and identifying outbreaks or suspected outbreaks of virus infected email. When it detects a suspected outbreak it either blocks, delays or quarantines the suspicious email. The Zero-Hour™ Virus Protection system adds an additional layer of security that will compliment your existing Anti-Virus software.
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