Do you have an Exclaimer Support Contract?To get the very best from your Exclaimer system - and thus your email - we recommend you purchase the Exclaimer Support Package. The Exclaimer Support Package gives you: - FREE updates - Keep your Exclaimer product up-to-date with the latest point releases at no extra charge
- DISCOUNTED upgrade protection - With a valid support contract, clients get the latest versions of their products at a discounted rate
- DISCOUNTS on other Exclaimer products. Compliment your current Exclaimer solution with additional innovative tools from Exclaimer
- FREE email, telephone and live chat technical support
- A library of valuable online Exclaimer resources - FAQs, Knowledge base, Forums.
Exclaimer Support Package - the benefits - Save money on upgrades, plus free updates.
- Get the latest email technology - as soon as it is available.
- Discounts on all Exclaimer products.
- Talk to the experts to tailor your system to your individual needs.
- Share tips, tricks and traps with similar organizations.
- Maximize the potential of your email system.
To purchase the Exclaimer Support Package simply request or select the Exclaimer Support option when you purchase an Exclaimer product. Alternatively, email Exclaimer Sales at sales@exclaimer.com. |
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Contact SupportThe most common issues experienced by customers can be resolved by following the steps in the Exclaimer Forum Knowledge Base. If you are still experiencing problems, please email Exclaimer Technical Support:  support@exclaimer.com
IMPORTANT! - Please provide your name, company name, product version and a description of the issue you are experiencing. License Enquiries - For reissuing or renewal of Exclaimer licenses please contact Exclaimer Sales at sales@exclaimer.com.
If you do not have a valid support contract or you are currently in your 30-day trial period please call:
USA - Telephone: +1-888-450-9631, 8:30am to 5:00pm EST, Monday to Friday (excluding public holidays)
Rest of the World, UK - Telephone: +44 (0) 845 050 2300, 9:00 am to 5:30pm GMT, Monday to Friday (excluding public holidays)
If you've already purchased the Exclaimer Support Contract and require technical assistance you can contact us using any of the following methods:
USA - Telephone: +1-866-229-6822, 8:30am to 5:00pm EST, Monday to Friday (excluding public holidays)
Canada - Telephone: +1-866-229-6822, 8:30am to 6:00pm EST, Monday to Friday (excluding public holidays)
South Africa - Telephone: +27 (0) 11 561 0900, 8:30am to 5:00pm UTC/GMT +2 hours, Monday to Friday (excluding public holidays)
Netherlands - Telephone: +31-228-350860, 8:30am to 5:00pm UTC/GMT +1 hour, Monday to Friday (excluding public holidays)
Rest of the World, UK - Telephone: +44 (0) 845 050 2300, 9:00 am to 5:30pm GMT, Monday to Friday (excluding public holidays) |
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