Auto Responder comes with pre-built templates so you don't have to configure it all yourself either: just select the kind of auto-reply you need and relax.
Use conditions and exceptions with 'and' and 'or' operators to decide whether one, all or a few of the parameters must be true – or false. It's the ability to change anything in any email, based on any data – made simple.
Rules and responses combine to create policies. You can create as many policies as you need and multiple policies can be applied to a single email giving you infinite possibilities
You can opt for any policy to only apply for a specific date or time range. So, if your customer service team gets an email outside of their opening hours, they can let the sender know immediately when to expect a response.
Give the legal team an out-of-hours auto-reply – but use an internal version if the sender is inside your organization and skip it altogether if the sender is in the legal team.
Use our 'Next Policy' feature to decide whether it will only activate once another rule has been triggered or whether it should stand down if that first policy has already been processed – and ensure the logic flows correctly in our 'Policy Tester'.
However many policies you create, you’ll want to check they work just how you imagined before you deploy. Our policy tester provides a graphical interface of exactly what will happen in any scenario and why.
Predict and prevent the possibility of email loops – for total peace of mind.
Whether it's an auto-reply, redirect, domain change or an even rarer requirement, we've provided a scenario wizard with a massive armory of pre-made policies – you just drop in the data that's unique to you (like addresses or names), we do the rest.
We'll help you create your first signature, decide who should receive it and preview it with your users' contact details – so you can make sure wider names or job titles fit, for example.
Start a 30-day free trial of our award-winning auto-reply software for Exchange today!
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