Accounts Receivable

Miami, Florida, United States

The incoming credit controller will be responsible for:

  • Proactively contacting customers to chase payment (B2B)
  • Reviewing outstanding debt, focusing on debt collection and aged debtor reports
  • Chasing outstanding debt by telephone and email. Following up with customers on promised payments
  • Logging action taken / status of accounts to report back on a fortnightly basis.
  • Meet/Exceed quarterly collection goals
  • Encourage customers to register for automatic payment by credit card/direct debit
  • Issuing copy invoices / other documentation to expedite payment
  • Investigating and resolving customer queries and requests, escalating complex cases for subsequent action
  • Reconcile customer accounts to ensure statements and postings are accurate
  • Match unallocated cash and credit notes to ensure correct transactions are being chased.
  • Working closely with the wider finance team and account managers to resolve customer disputes
  • Establish and maintain positive relationship and communications with other departments and clients to enhance customer service

What we are looking for:

  • At least 4 years of accounts receivable collections experience (B2B)
  • Excellent interpersonal skills, comfortable to use the phone to contact customers and other members of the team (based in the UK)
  • Hard working with a drive to meet targets
  • Handles problems with a positive attitude.
  • Confidence and the ability to place pressure tactfully on companies who owe money
  • Experience of collecting high volume of low value debt
  • Experience of collecting international debt
  • Organised and detailed oriented
  • Strong numeric capability
  • Proficient in Excel
  • Excellent written and verbal communication
  • Experience with finance systems (Sage 50 an advantage)

What we can offer:

  • High growth organization
  • New position within a wider 5 person team
  • Great culture
  • 15 days PTO
  • 401k plan
  • Health insurance, vision & dental
  • Access to a discount scheme

If you have any questions, please contact us here.

Do you think you might be suitable for this role? Apply now.

Not quite for you?

Why not keep in touch with us, we will update you with any new positions that you might be interested in.