Case Study: Exakta Group

Exakta Group is a leading digital communications and print company based in Sweden. It provides the widest range of media services in the market, including graphic design, digital publications, photography & video production, and business analysis. Exakta prides itself on its commitment to continuous development of technology, service and quality.

Waiting to move to Microsoft 365 (formerly Office 365)

Exakta Group had been using Exclaimer Signature Manager Exchange Edition before discovering Exclaimer were soon to be releasing a solution for Microsoft 365 (formerly Office 365). Exakta hadn’t yet made the move to Microsoft 365 (formerly Office 365), and after having a great experience with Signature Manager Exchange Edition, it held off on the migration until Exclaimer Cloud - Signatures for Office 365 was released.

“I learned that Exclaimer was releasing a new cloud-based version of Signature Manager Exchange Edition that would provide the same functionality in Microsoft 365 (formerly Office 365) we had come to like in the on-premises Exchange version,” said Calle Hagman, IT Engineer at Exakta Group. “For this reason, we decided to postpone our Microsoft 365 (formerly Office 365) migration half a year so that we could manage our signatures in Exclaimer’s new service.”

“Having used Exclaimer Signature Manager Exchange Edition for a few years, we wanted the same simple and reliable management of signatures when we migrated to Microsoft 365 (formerly Office 365),” said Mr Hagman. “We also wanted a solution that would apply centrally managed signatures to all email, no matter what device it is sent from,” continued Mr Hagman.

Smooth transition

Exakta began testing Exclaimer Cloud - Signatures for Office 365 during its transition from Exchange to Microsoft 365 (formerly Office 365). “I started to use Exclaimer Cloud - Signatures for Office 365 a week before our Microsoft 365 (formerly Office 365) migration. I had everything setup and my first signature applied within 30 minutes; the setup wizard was very smooth,” he stated.

Mr Hagman had fully prepared to complete Exakta’s Microsoft 365 (formerly Office 365) migration by creating all its signatures in Exclaimer Cloud - Signatures for Office 365 beforehand, ensuring there were no discrepancies. “Whilst migrating across to Microsoft 365 (formerly Office 365), we had Signature Manager Exchange Edition working with our on-premises Exchange server, and Exclaimer Cloud - Signatures for Office 365 connected to our Microsoft 365 (formerly Office 365) tenancy. When all mailboxes were migrated to Microsoft 365 (formerly Office 365), the new signatures were immediately applied.”

Expectations met

With all signatures created, Exakta experienced no down-time in signatures being applied to its users’ emails during its migration to Microsoft 365 (formerly Office 365). “Having used Signature Manager Exchange Edition, my expectations were quite high,” said Mr Hagman. “Exclaimer Cloud - Signatures for Office 365 exceeded my expectations. The solution is simple and straightforward to use and we are very happy with the way it works.”

“Exclaimer is also excellent to work with as both sales and support are very service-minded and helpful. Nothing seems to be a problem, and every quote, trial license and support response is delivered as promised,” finalized Mr Hagman.