Manual email signature issues
In the modern business world, an organization is expected to have a professional email signature that has brand consistency, a compliant legal disclaimer, dynamic marketing content, and will work across multiple web-enabled devices. However, IT departments often find the implementation of Microsoft 365 (formerly Office 365) Transport Rules for email signature management problematic, especially when more than one rule is required.
“We had tried to manage our Microsoft 365 (formerly Office 365) signatures using Transport Rules and we found them to be an absolute nightmare,” stated a representative of The Movember Foundation. “It was too difficult to ensure each office location had a consistent signature template that accurately reflected the Movember brand. At the same time, we needed to stop our users from doing whatever they wanted with the signature they were given. Our brand is incredibly important to our reputation and we couldn’t have it be affected by inconsistent email signature designs.”
Making Microsoft 365 (formerly Office 365) signatures manageable
In the end, Movember decided that the best course of action was to look at a Microsoft 365 (formerly Office 365) email signature management solution. “We were familiar with Exclaimer from the days of using on-premises Exchange servers,” the Movember Foundation representative said. “Once we found out that it had released a Microsoft 365 (formerly Office 365) product, we were keen on trying it to see if it would meet our requirements. Again, with so many different offices around the world, we were pretty adamant we had to move away from Transport Rules, so Exclaimer Cloud - Signatures for Office 365 looked like it could be the answer we were looking for.”
“Once we had signed up to a free trial, it was just a question of testing how the service worked and seeing if it really could deliver centrally managed Microsoft 365 (formerly Office 365) signatures for everyone. Thankfully, we had no issues and we were able to get the service running really quickly. It ended up working exactly the way we wanted it to and was really simple-to-use.”
A more user-friendly experience
Once the free trial of Exclaimer Cloud had expired, Movember decided to continue using the service as it was simple to use. “The product works really well and has solved the headache of managing and trying to maintain consistent email signatures. We can now deliver centrally managed Microsoft 365 (formerly Office 365) signatures without having to rely on Transport Rules, which now ensures that users always have on-brand signatures. The process of getting Exclaimer implemented and operational was very straightforward, with Exclaimer able to provide the support and assistance that made the process seem effortless.”