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10 DOs & DON'Ts Social Media & Email Signatures


By Exclaimer

Email as a familiar, well-integrated channel already has all the interaction most companies want out of social media. However, did you know that every email your company sends is an opportunity to increase your social reach? Adding social media to your corporate email signatures is a great way to drive your marketing initiatives.

Use social media links in corporate email signatures.

Want to learn more? See our Top 10 DOs & DON’Ts on using social media in email signatures below.

1. DO add social media links to email signatures

If you’re not promoting your social nature through your email signatures, you are missing out on a great opportunity to introduce your customers to your Twitter feed, Facebook page, LinkedIn profile, and RSS feeds.

By having social media links in all email signatures, you’re offering your target market another avenue to continue your business relationship outside of traditional communication channels.

2. DON’T include TOO many social media links

When it comes to promoting social media in your email signature, limit the number of links to a maximum of four. A signature should never be overcrowded, so adding links to ten different social media profiles will just be off-putting to recipients.

Also, remember that different sets of customers may use different social media, i.e. business partners may be on LinkedIn, but consumers may use Facebook, so tailor your email signatures accordingly.

Never include too many social media links in a signature.

3. DO use social media ‘icons’ rather than links

Lots of links in an email signature simply look messy. Use social media icon images that users can click on to go straight to your company Twitter profile or Facebook page.

We also recommend hosting these images online rather than embedding them directly into the signature. That way, recipients won’t have to download the social media icons when they open your email.

Adding social media icons to an email signature

4. DON’T add links to accounts that aren’t used

If you haven’t Tweeted from your corporate Twitter account for more than a year, don’t include a link to it in your email signature.

Recipients only want to read relevant and up-to-date content, so adding links to inactive social media profiles is just wasting their time.

5. DO get free followers

Combine social media with email signatures to get loads of new fans for free. Links to social media in email signatures can easily boost your social traffic and increase your customers’ loyalty. This in turn widens the total audience interacting with your brand, providing additional marketing opportunities.

6. DO strengthen business relationships

If you only ever communicate with certain recipients by email, adding social media links creates new opportunities for them to connect with your business. People are more likely to engage with your brand on social media if they have an existing relationship with you, so social media links in your signature suddenly turn into a lead nurturing avenue.

You could even include a line in your email signature to get customers to share their experiences of dealing with your company. For example, your sales team could show a link for LinkedIn ‘Recommendations’ on the product they’re discussing.

Use social media and email signatures together.

7. DON’T underestimate the power of social media and email signatures

Think about how many emails you send out daily and weekly. Every email you send is an opportunity to connect with a person in your social network and increase your social reach.

Social media links in your email signature are basically free marketing tools. These links can easily boost traffic to your social media pages, which could also increase traffic to your website.

8. DO pull social feeds into signatures

Keep your customers up-to-date on what your business is doing with dynamic content such as a recent Tweet in your email signature. Social media comments in email signatures remind readers of your social output and why they are associated with your company in the first place.

Add social feeds to email signatures.

9. DON’T just take our word for it

Unilever added a LinkedIn ‘Follow’ link to its email signatures and went from 40,000 followers to 235,000 in less than 10 months.

In this case, subtly inviting suppliers and partners to become followers worked much better for Unilever than using paid advertising or other direct marketing channels. Remember, this is an organization that is unlikely to use email to contact supermarket shoppers directly, so it will be using social media to connect with suppliers, employees, and job candidates.

10. DO let Exclaimer help

With dedicated email signature solutions, you can configure signatures so that all your social media links are included in every email. All of the official icons can be added to an email signature with a single click such as Facebook, Twitter, LinkedIn, and YouTube.

Since email signatures can be updated so easily, you can include up-to-date news and invite recipients to interact with you. You can also automatically include your latest RSS post or Tweet in each email signature.

How Exclaimer Can Help:

If you're looking for an easy way to design and manage professional email signatures across your whole organization, we're here to help. Find out more or start your free trial today!

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