About South Yorkshire Housing Association
South Yorkshire Housing Association (SYHA) is a not-for-profit, civic organization that provides quality housing and care across South Yorkshire in the UK. SYHA was founded in 1972 by John Belcher, who wanted to help young homeless families in Sheffield, England.
The organization now provides help with renovating and building homes as well as care and support for vulnerable people. Its mission is for its customers “to settle at home, live well and realize their potential”.
Moving from Exchange to Office 365
SYHA had been using Exclaimer’s email signature management software for Microsoft Exchange since 2010, in order to standardize signatures across the organization. “Before using Exclaimer, there had been a wide variation of email signature templates that our staff were using depending on their whims,” said Stephen Taylor, ICT Service Office at SYHA. “We had used Exclaimer Mail Disclaimers, and then Exclaimer Signature Manager Exchange Edition, to centrally manage this process, as we required a standard company signature and a more professional look.”
After migrating to Office 365 (now Microsoft 365), SYHA still wanted to ensure they had standardized and professional signatures across all employee email and the added benefits of using an Exclaimer signature management solution. Knowing the ease of integration and the familiarity with Exclaimer’s value proposition, SYHA chose to use Exclaimer Signature Management Cloud.
Migrating email signature management to Exclaimer Signature Management Cloud
It took just one day for SYHA to have Exclaimer Signature Management Cloud completely setup. “The migration from Signature Manager Exchange Edition to Exclaimer Signature Management Cloud was seamless and no unforeseen issues occurred,” stated Mr Taylor.
“Exclaimer Signature Management Cloud was self-explanatory to setup. It predominantly involved setting up multiple signatures to ensure they all looked professional and there was a level of uniformity in layout.”
Achieving positive results
“Since its implementation, we’ve had no issues and Exclaimer Signature Management Cloud has worked effortlessly. We have seamless email signature assignment without a constant requirement for management/updating,” concluded Mr Taylor. “That is exactly what we want from such a solution; the less time we spend administering it, the better it is for our other business critical services.”
The stated product name was correct at time of writing. All products are now referred to as Exclaimer.
INDUSTRY
Not-For-Profit
PRODUCTS
Exclaimer Signature Management Cloud
LOCATION
United Kingdom
USE CASES
Simplify Email Signature Management
Ensure Brand Consistency
Stephen Taylor ICT Service Officer