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Duration: 30 minutes
Customer Thermometer is essential when it comes to using email signature surveys for customer engagement. A million miles from the long-winded customer surveys that hardly anyone responds to, but geared to elicit at least as much insight, leading brands use it to drive actionable feedback that improves customer satisfaction (CSAT) and reduce churn.
Through a new integration courtesy of Exclaimer acquiring Customer Thermometer, organizations of any size can combine 1-click CSAT surveys with professional email signatures. This triggers real-time customer feedback from every corporate email sent, which can then be easily identified and responded to.
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