Introducing the New Exclaimer User Details Editor

UPDATE: As of April 20, 2022, the User Details Editor is part of Exclaimer Signature Marketing Cloud.

Exclaimer now offers a new and exclusive way for organizations to let their end users edit specific details within their corporate email signature. With our new User Details Editor feature, business users can view and edit specific contact information without needing to make change requests to IT. This can be contact information that typically resides within your Active Directory or details that are custom for your organization.

For current Exclaimer customers, this new feature provides cutting-edge functionality to what is already the leading email signature management solution. The User Details Editor is also the perfect enabler for getting organizations that do not have the healthiest Active Directory started with our core product offering.

But what does this mean in practice?

User editable contact detail examples

Adding custom fields in the User Details Editor

Personal titles
Preferred gender pronouns
Job titles
Surname/family changes
Personal mobile/cell phone numbers

Working hours
Next holiday period
Personal website or blog
Individual social media platforms

This means IT gets to spend less time having to maintain Active Directory and responding to constant requests for contact updates. Users will only ever be able edit contact fields that a Global Administrator has defined as "editable". This ensures the overall integrity of your corporate email signatures remains as intended.

The feature is also located independently of your Active Directory. This means all user details are protected and secured using Microsoft authentication.

So, how are these details actually controlled?

The User Details Editor portal

This simple-to-use portal allows any Global Administrator to choose which contact fields are editable.

Once these are set, end users log in and can update empty or inaccurate fields as they see fit. Now, this doesn't just mean the IT department avoids having to deal with numerous contact change requests.

You also get to pass more sensitive information such as gender pronouns over to each end user. This further empowers them to decide whether or not they want to populate information of this kind.

CSV file uploads

This lets an IT administrator upload any end user information with a CSV file via the new Exclaimer UI. You can then update some contact details like everyone's job title or overwrite all fields that are currently populated.

You can even add new columns so that new custom attributes can be added all email signatures. This is much simpler than doing it directly within your Active Directory. Any new attributes will then be accessible to end users via the User Details Editor portal.

The benefits of using the User Details Editor

Easily include all the user information you've always wanted to.
Maintain user details that would be otherwise difficult to populate or keep accurate.
Establish custom fields in a straightforward fashion using CSV uploads.
Avoid constant requests to update certain Active Directory fields used for email signatures.

Remain in control over which fields can be editable by end-users
Let users check their details used in their email signatures and ensure that they are accurate.
Leave it to users to decide if they want to include certain information in their email signature.
Import data from HR systems using exported CSV files

Common queries around the User Details Editor

We want to use custom information in our signatures not found in our Active Directory.

Utilizing our User Details Feature Pack means any Exclaimer Signature Marketing Cloud admin can upload custom attributes with a CSV file. This is much simpler than doing it directly within your Active Directory.

We want our users to be able to edit certain details in their email signatures.

Once the User Details Feature Pack is setup, end users log in and update empty or inaccurate fields as they see fit. This means the IT department avoids having to deal with numerous contact change requests. Your users can also check the accuracy of their data and edit fields they are permitted to.

We want to use this, but our Active Directory is in poor condition.

Data is stored independent of your Active Directory within your Exclaimer Signature Marketing Cloud subscription. This means your signatures can use information you do not necessarily want housed in Active Directory and switch back to default AD data when necessary.

We manage our user information in our HR system, not Active Directory.

If you can export data into a CSV file, you can import it into the User Details Editor portal. Any new attributes you add will also be accessible to end users to edit when they login.

NOTE: The User Details Editor feature can be implemented by upgrading from Exclaimer Signature Management Cloud to Exclaimer Signature Marketing Cloud. Please contact our sales team today for more information.